High drive Mortgage Sales Leader with focus on customer experience and conversation of in bound leads is wanted to build and manage a team.

Position Responsibilities

• Create and implement sales strategies that result in increased conversion rates.
• Educating and training direct to consumer sales team members on how to effectively deliver mortgage loan solutions, educate the customer on the loan process, and provide excellent customer service.
• Collaborate with product lead on program enhancements from customer communications, automation, lead criteria, to technical improvements.
• Overall responsibility for managing the day-to-day sales activities of the division.
• Effectively recruits, coaches, manages, and motivates a high-performance sales team.
• Provides sales training for all Mortgage Originators in compliance with policies and procedures.
• Effectively motivates all sales personnel to meet individual production goals and division production goals.
• Works with the secondary marketing manager and Sales Manager ensuring products and pricing are competitive to support the team.
• Directly manages Originators including career development, performance management and recognition.
• Partners with Human Resources and the Sales Manager to create and implement effective incentive compensation plans.
• Works with internal partners to ensure all risk and compliance initiatives are executed properly.
• Represent in the market in a positive manner and strive to create additional loan opportunities for the division.
• Ensures branch profitability and margin targets are attained.

Minimum Education & Experience

• Previous and successful experience with running a mortgage sales Branch including consumer direct.
• Ability and experience in setting and executing long-term strategic sales/growth plans.
• Previous experience with change management initiatives and the ability to execute accordingly.
• Understands product, pricing and mortgage compliance rules and regulations.
• Ability to coach, mentor, develop and lead a team of mortgage sales professionals.
• Advanced understanding of the mortgage file flow process.
• Formal sales management training.
• Understanding and knowledge of loan documentation and basic underwriting guidelines.
• Knowledge of mortgage lending procedures and regulations.