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Home Loan Sales Manager | Mortgage | Annapolis, MD

Annapolis, MD

Employment Type: Full Time Career Match: MTG - Sales Job Number: CBHLSM2122024

Job Description

High drive Mortgage Sales Leader with focus on customer experience and conversation of in bound leads is wanted to build and manage a team.




Job Requirements

Position Responsibilities

  • Create and implement sales strategies that result in increased conversion rates.
  • Educating and training direct to consumer sales team members on how to effectively deliver mortgage loan solutions, educate the customer on the loan process, and provide excellent customer service.
  • Collaborate with product lead on program enhancements from customer communications, automation, lead criteria, to technical improvements.
  • Overall responsibility for managing the day-to-day sales activities of the division.
  • Effectively recruits, coaches, manages, and motivates a high-performance sales team.
  • Provides sales training for all Mortgage Originators in compliance with policies and procedures.
  • Effectively motivates all sales personnel to meet individual production goals and division production goals.
  • Works with the secondary marketing manager and Sales Manager ensuring products and pricing are competitive to support the team.
  • Directly manages Originators including career development, performance management and recognition.
  • Partners with Human Resources and the Sales Manager to create and implement effective incentive compensation plans.
  • Works with internal partners to ensure all risk and compliance initiatives are executed properly.
  • Represent in the market in a positive manner and strive to create additional loan opportunities for the division.
  • Ensures branch profitability and margin targets are attained.

Minimum Education & Experience

  • Previous and successful experience with running a mortgage sales Branch including consumer direct.
  • Ability and experience in setting and executing long-term strategic sales/growth plans.
  • Previous experience with change management initiatives and the ability to execute accordingly.
  • Understands product, pricing and mortgage compliance rules and regulations.
  • Ability to coach, mentor, develop and lead a team of mortgage sales professionals.
  • Advanced understanding of the mortgage file flow process.
  • Formal sales management training.
  • Understanding and knowledge of loan documentation and basic underwriting guidelines.
  • Knowledge of mortgage lending procedures and regulations.


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