Join a rapidly growing, client-focused mortgage company dedicated to empowering individuals and families on their path to homeownership. Taking pride in our innovative solutions, exceptional customer service, and dynamic team environment. Seeking a highly skilled and strategic Director of Operations to oversee and optimize our day-to-day operations. This role is essential to ensuring operational excellence, compliance, and scalable growth for the organization.

Primary Responsibilities

• Oversee the processing and reconciliation of all hedging reports. This includes the risk management reports that are sent to senior management and all Compass reports.
• Oversee the daily tracking of MBS sales, rolls and pair offs.
• Negotiating pricing exceptions.
• Supervise the registering and locking of loans with outside investors.
• Supervise the creation of the daily rates.
• Oversee the pricing updates for new products or updates to existing products.
• Must be familiar with all existing loan programs and be available on the lock-in desk to promptly respond to questions from the branches regarding loan pricing, re-locks, extensions and any other general pricing questions.
• Monitor the closed but not committed pipeline and commit loans as quickly as possible
• Ensure all commitments, securities and mortgage servicing rights are purchased on time, at the correct price and in accordance with all agency, investor and documents custodian rules and regulations.
• Input and maintain commitment detail and pricing at the commitment level and at individual loan level in the Loan Origination System and in custom reports.
• Coordinate Loan Sales with Treasury and Shipping.
• Reconcile any pricing discrepancies.
• Oversee the monthly reconciliation of the actual P&L with Accounting.

Qualifications

• Bachelor's degree in finance/business related field
• 7+ years experience in mortgage industry
• Proficient in MS Office Suite (Excel)
• Excellent organizational, analytical, and problem-solving skills.
• Exceptional leadership and communication abilities.
• High degree of integrity and professionalism.

What We Offer:

• Competitive salary and performance-based bonuses.
• Comprehensive benefits package, including health, dental, and vision insurance.
• Paid time off and holidays.
• Professional development opportunities and a supportive team culture.
• The chance to make a significant impact in a growing company.